PATIENT CARE

Your Rights as a Patient

YOU AS A PERSON
We are not only interested in providing you with the best dental care, but also in recognizing and respecting your dignity as a human being. You may expect to be treated with consideration and respect regardless of your race, creed, national origin, age, handicap, sex, or source of payment.

SERVICES YOU NEED
Within its capacity, the School will provide diagnostic and treatment services consistent with the urgency of your needs. We will inform you about what we can and cannot provide and help in making referrals for treatment elsewhere. You will also be informed of the need for and availability of appointments. When your relationship with the School ends, for whatever reason, we will tell you about your further treatment needs.

UNDERSTANDING YOUR PLAN OF CARE
You are entitled to a clear explanation of your dental problems, what treatment is recommended, what the alternatives are as well as any risks involved, the estimated costs, who will provide your care and approximately how long it may take. Complications encountered during therapy that may alter your plan of care or affect the outcome of your treatment will also be explained to you. If you are receiving comprehensive dental care from our school you can expect at least one recall appointment a few months after treatment is completed. This is our way of assuring treatment rendered at the dental school has been done in a satisfactory manner, and to see if further care is needed.

CONSENT AND REFUSAL OF TREATMENT
You have the right to participate in decisions about your dental treatment and to have any questions answered before making a decision. Any treatment you receive will meet appropriate standards of care. You may also refuse treatment and expect to be informed of the possible consequences of your decision. If your refusal is not congruent with good standards of care, it may be to your discretion to seek treatment outside the Dental School Outpatient Clinic and you could be considered for dismissal as a patient.

CONFIDENTIALITY
Discussions about your care will be done with as much consideration for your privacy as possible. A copy of your treatment record will not be released without your written permission, except as required through an insurance contract or by law.